“Desire is the key to motivation, but it’s the determination and commitment to an unrelenting pursuit of your goal – a commitment to excellence – that will enable you to attain the success you seek.” - Mario Andretti – race car driver

The backbone of Mica Computer Services has and will always be the delivery of quality service & support on your ICT infrastructure. From a single PC to an entire office solution with workstations, servers, printers and networking equipment, our technicians will do their utmost to keep everything running in tip-top condition.

Our technical services are available on incident basis or scheduled, under contract:

On-call and walk-in Service and Support

Even though you have purchased quality hard- and software, from time to time things might break down or stop delivering the results you are used to. Hardware has a tough life with Tanzania’s high temperatures and unreliable power supply, software is under constant threat of virusses; when your computers stop working this often reflects negatively on your operations.

Mica’s engineers are trained in solving every possible technical issue and are ready to assist you in solving your ICT troubles. You can bring your defective equipment to our office for diagnosis and repairs, or give us a call to request a visit by one of our technicians and in no-time you’ll be back in business!

Contract based Support

Just like with every insurance, you might not think you need our help until it is too late. Why not contact us to discuss the possibilities of a service contract? Once your equipment is under contract, our ‘scheduled preventative maintenance’ will ensure continued operation of your hard and software through periodical visits by our technicians in which they will clean, check and maintain all your equipment before it fails. Additionally, our contract clients are always the first in line if something does happen; you can be assured of technical support by phone, through our contract hotline, or on-site through a service-visit by our technicians.

Please visit our Service & Support contact page to contact us and let us get back to you with our best Service & Support offer!